There’s been quite a bit of buzz about artificial intelligence-powered programs and the implications for education, business, and interpersonal communication. We wanted to better understand the power of these tools and what they mean for businesses and organizations that create content. Here’s what we’ve learned.
Writing posts
Words, Words, Words: Subscribe vs. Follow
In iOS 14.5, Apple will make a seemingly small change that could have a big impact. This change doesn’t have anything to do with how you use your phone. It involves a word, and serves as a reminder of how word choice matters. In its Apple Podcasts app, people will now...
Balancing the “Wow” Factor
With so much content available online, it’s easy to want to write to extremes. If click bait has taught us anything – it’s that even when something is obviously over-the-top and false, people will react. But over-the-top writing – whether in tone or in substance – is...
Writing for Accessibility
In making the conference rounds this year, we’ve noticed a lot of talk about making digital content accessible for people with all kinds of abilities and disabilities. The good news for content writers and editors is that a lot of making content accessible for screen...
Keeping a Style Guide Alive
Whether it’s 200 pages or two pages, most organizations have some kind of style guide. A style guide sets the standards for content—whether presented online or offline—and defines the rules and guidelines for ensuring consistency across all content. It usually...
Recycle, Reuse — and Reduce Costs
How long has your site been around — 5, 10, 20 years? Odds are, you've experienced enough turnover on your team during that time that nobody really knows all the content you have. There may even be one-off sites that were created and forgotten about. Next time you...
Best of Intentions
I’ve written before about keeping the content experience clean and lean, and after every redesign project I work on, my feelings about it get stronger. (If you’re one of my kids who’s around when I start sighing and throwing my hands up, you might even say I get a...
Consistency Across Content Creators
When you’re dealing with a large-scale web redesign, you’re talking about a lot of content. And when you’re talking about a lot of content, you’re going to need more than one writer to create it all. Unfortunately, it’s never just as simple as throwing a caravan of...
Lost in Translation: Quality Content Matters and Other Lessons Learned
I was recently browsing cheap Bluetooth speakers and discovered that while sales for these things are huge, quality content is not high on the agenda for these companies. To wit, here's the speakerphone and suction cup description for the LESHP Pocket Mini: With the...