A website redesign can be a long, arduous process. When you finally make it to the point that your content management system is ready to be filled with the well-written, accurate, and up-to-date content you’ve spent months creating, you may feel like all the hard work...
Content strategy posts
Best of Intentions
I’ve written before about keeping the content experience clean and lean, and after every redesign project I work on, my feelings about it get stronger. (If you’re one of my kids who’s around when I start sighing and throwing my hands up, you might even say I get a...
Consistency Across Content Creators
When you’re dealing with a large-scale web redesign, you’re talking about a lot of content. And when you’re talking about a lot of content, you’re going to need more than one writer to create it all. Unfortunately, it’s never just as simple as throwing a caravan of...
Keeping it Clean and Lean
We work with many of our clients on a long-term basis – and something that comes up often is the request to add new pages to a site. This isn’t inherently bad – there are a lot of solid reasons for creating new pages. However, far too often a request for a new page...
Lost in Translation: Quality Content Matters and Other Lessons Learned
I was recently browsing cheap Bluetooth speakers and discovered that while sales for these things are huge, quality content is not high on the agenda for these companies. To wit, here's the speakerphone and suction cup description for the LESHP Pocket Mini: With the...
Asking the Right Questions
A key to a successful content project is being prepared before you begin creating anything. That means you need to ask the right questions well ahead of any content work. While the specific questions will change based on the project, here are some questions that are...
The Tools We Use: Slickplan for Site Maps
We make a lot of site maps. It's a fundamental step in planning any content or web project. We used to use Omnigraffle for this task; and while it creates elegant looking site maps, a single site map took a long time to create and just as long to update—especially...
Against Content Minimalism
At the recent 2015 Healthcare Internet Conference in Orlando, several groups presented on content strategy. I sensed a clear theme: Slim is in. Everybody wants to cut content. I'm taking a stand against this. Not because we're a content-first company, but because...
Bring on the Robowriters
I'm being replaced by machines, and I'm okay with it. Over the past few years, several companies have developed software and algorithms that can take basic data and transform it into content for their sites. Newspapers use these tools to write simple stories, like a...